Hotel Duty Manager

Our client in the hospitality industry is looking for a Hotel Duty Manager to join their team.

Requirements:

• Matric.
• Hospitality qualification.
• Minimum of 3 years experience in similar role.
• Opera and Micros experience.
• Excellent computer skills.
• Work well under pressure and in a team.
• Good communication skills.

Responsibilities/Duties:

• Providing a visible management presence while on duty.
• Ensuring each department is prepared and staffed for each shift.
• Dealing with sales enquires in absence of sales department.
• Running of weddings, functions & conferences during each shift.
• Monitor health and safety throughout the hotel.
• Overlooking day-to-day operation of the whole facility.
• Communicating with customers (handling complaints, collecting ideas on improving the operation, providing information, selling facilities, checking premises, reporting any damages and breakdowns and checking if repairs have been completed).
• Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)
• Assisting other heads of departments with their work.